Integrated with Your Tech Stack
Shopify
Proudly Serving Partners Across These Industries
An in-house US/UK support agent costs $4,000+ a month. We provide professionally supervised nearshore and offshore teams — from native-speaking European talent to high-volume specialists — starting at just $12/hr, without compromising the quality your customers expect.
🎁 Start free — your first 5 days or 75 tickets are on us. Walk away at any time, no questions asked.
Integrated with Your Tech Stack
Shopify
Proudly Serving Partners Across These Industries
Every customer interaction shapes your brand perception. Whether you choose our nearshore European team or our offshore specialists, every agent is professionally supervised to ensure quality, performance, and brand alignment — at a fraction of in-house costs.
From native English or French speakers in Hungary to high-volume specialists in the Philippines — choose the tier that fits your needs. Every agent across both tiers is professionally supervised to guarantee quality, performance, and brand alignment.
Your customer service is a direct reflection of your brand. We immerse ourselves in your voice, values, and product lines so every interaction reinforces the trust and loyalty you've built.
A single US/UK support hire costs $4,000–$5,000 per month in salary alone. Our supervised teams deliver equal or higher quality from $12/hr offshore to $19/hr nearshore — without sacrificing standards.
Stop spending hours in your inbox. Offloading daily support operations frees you and your team to focus on product development, marketing, and the strategic work that drives growth.
Recruiting, onboarding, training, and quality assurance — we handle the entire agent lifecycle. You get a fully managed, high-performing team without the HR overhead.
We bring over half a decade of specialised e-commerce customer relationship management experience across Gorgias, Zendesk, and Shopify ecosystems.
Getting started is simple. We've refined the onboarding process to get your dedicated team operational in three business days.
We learn your brand, products, and support pain points in a 30-minute strategy session.
Your dedicated team studies your brand voice, FAQs, and past tickets to build a custom playbook.
We connect seamlessly to your chosen helpdesk. Rules, macros, and communication workflows — optimized from day one.
Your free trial begins. We monitor every interaction, iterate fast, and scale with your growth.
No hidden fees. No long-term commitments. Two professionally supervised tiers — choose the operational leverage your brand requires. Every agent is managed to ensure quality, performance, and brand alignment.
Native English or French speakers for high-level, real-time CRM and account management.
The best solution for high-volume chat, ticketing, and scalable e-commerce CRM support.
Mix nearshore & offshore agents to build the perfect team for high-volume brands.
Zero-Risk Guarantee: Every plan begins with a free 5-day trial or your first 75 tickets — whichever comes first. If we're not the right fit, you walk away with zero cost. No credit card required to start.
We don't just place talent and walk away. We manage the infrastructure so you don't have to.
Every agent — whether nearshore in Hungary or offshore in the Philippines — operates under strict, internal corporate governance. Your dedicated support team is paired directly with an internal AgoraCrew Supervisor who continuously manages daily output. We execute rigorous weekly performance reviews and ticket quality audits to optimize response accuracy, maintain premium brand voice, and guarantee your helpdesk consistently executes at a world-class level. All agents, regardless of tier, are professionally supervised to ensure quality, performance, and brand alignment.
Our headquarters and nearshore operations are based in Budapest, Hungary — one of Europe's fastest-growing hubs for business services and digital talent. Combined with our offshore team in the Philippines, we deliver professionally supervised, native-level support to brands across the US, UK, Canada, and the European market.
Book a 20-minute discovery call, or send us a message. We'll have your dedicated support team ready within 72 hours.
Choose a time that works for you. We'll discuss your brand's support needs and design a custom plan.
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